Frequently Asked Questions
Please read our FAQ before sending us a message.
Upon completing your purchase, you will receive an email with a PDF that includes the download link.
At Black Discoveries, we strive to make your shopping experience convenient and secure. That’s why we accept online payments through Stripe, a trusted and reliable payment processor. With Stripe, you can use various payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. We also offer seamless transactions through popular digital wallets like Apple Pay and Google Pay. Rest assured that your payment information is encrypted and protected, ensuring a safe and smooth checkout process every time you shop with us.
At Black Discoveries, we prioritize the security and privacy of our customers. When you shop in our online store, you can trust that your data is protected through robust security measures. We employ industry-standard encryption protocols to safeguard your personal information, ensuring that your data remains confidential and secure. Additionally, our website is built on a secure platform that complies with the latest security standards, providing you with a safe shopping environment. Rest assured that we take the protection of your data seriously and continuously monitor and update our security practices to maintain the highest standards of security for our customers.
Upon completing your purchase, you will receive an email with a PDF that includes the download link.
Yes, at Black Discoveries, we automatically generate an invoice for every order placed on our website. Once you complete your purchase, an invoice will be sent to the email address you provided during checkout. This invoice contains detailed information about your order, including the products purchased, their prices, any applicable taxes or fees, and your payment method. You can use this invoice for your records or for any further inquiries regarding your purchase. If you have any questions or concerns about your invoice, feel free to reach out to our customer support team, and we’ll be happy to assist you.